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TERMS AND CONDITIONS
GENERAL INFORMATION
The Lil Threads operates this website to provide customers with a range of kids' clothing and related products. By using the website or placing an order, you confirm that you are at least 18 years old or have obtained the consent of a parent or legal guardian. For any assistance or inquiries, you can reach us via email at thelilthreads.in@gmail.com or by phone at 8250185500. We are committed to clear communication and addressing any customer concerns promptly.
ORDERING AND PAYMENT
All orders are subject to acceptance and availability. The company reserves the right to cancel or refuse orders for reasons such as errors in pricing, unavailability of stock, or suspected fraudulent activity. Prices are listed in INR and usually include applicable taxes unless otherwise stated, with additional shipping fees calculated at checkout is applicable. Customers must review all charges before completing their purchase. Payments are required in full before orders can be processed, and we accept online payments, including major credit cards, debit cards, and digital payment options, ensuring secure and convenient transactions.
SHIPPING AND DELIVERY
The company delivers pan India, with shipping times displayed at checkout based on the chosen shipping method and destination. While we strive to meet estimated delivery times, delays may occur due to external factors such as customs processing or unforeseen circumstances. Customers are responsible for providing accurate shipping details to avoid delivery issues. If a package is lost or damaged during transit, the customer must notify the company within 7 days of the expected delivery date, and we will work to resolve the issue by arranging for a replacement or refund as applicable.
PRODUCT INFORMATION
We make every effort to provide accurate descriptions, images, and specifications for all products. However, slight variations in color, size, or appearance may occur due to factors like screen settings or photography. To maintain the quality and longevity of purchased items, customers are encouraged to follow the care instructions included with each product.
LIMITATION OF LIABILITY
The company is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website, such as loss of data, revenue, or profits. In cases of valid claims, the maximum liability is limited to the purchase price of the product in question.
PRIVACY POLICY
We collect personal information, such as names, addresses, and payment details, to process orders, improve our services, and communicate with customers. Additionally, browsing data, including IP addresses and cookies, is used to enhance website functionality and analytics. Customer information is shared with third parties only when necessary, such as for payment processing, shipping, or legal obligations, and we never sell or rent data to others. The company employs reasonable security measures to protect personal information, but no system can guarantee absolute security. Customers have the right to access, update, or delete their data and can opt out of promotional communications at any time. Our website uses cookies to improve the user experience, and customers can manage their cookie preferences through their browser settings. Links to third-party websites may be included on our site, but we are not responsible for their content or privacy practices.
CHANGES TO TERMS
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on the website, and customers are encouraged to review them periodically. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.
CONTACT US
For any questions, concerns, or assistance, customers can reach out to us via email at thelilthreads.in@gmail.com, phone at 8250185500. We are dedicated to providing excellent service and ensuring customer satisfaction by resolving issues promptly.